Support
VRINK Support
Find answers about introduction, installation, operation, hygiene, and drink configuration in one place.Consultation
Q. What types of spaces can install VRINK?
VRINK can be planned for offices, fitness centers, hospitals, wellness spaces, events, and pop-ups where continuous operation or visitor experience matters.
Q. How does the introduction process work?
After your inquiry, we review the space conditions and expected usage, then move through proposal, quotation, agreement, installation, and operation care.
Q. Can we discuss both purchase and rental options?
Yes. We can review the right introduction model based on operating period, expected usage, and installation conditions.
Installation
Q. What should we prepare before installation?
Please share the installation area, power and water conditions, expected users, and operating period so we can suggest the right setup faster.
Q. How does on-site installation proceed?
After a pre-check, installation and basic usage guidance are provided on the agreed schedule. For events, we also review traffic flow and operating hours.
Operation
Q. How are drink counts managed?
Locations can operate using prepaid drink counts. Drink-count options, ingredient supply and check arrangements are explained during consultation and contracting based on expected usage.
Q. How are ingredients managed?
We plan ingredient supply based on usage and remaining volume, and guide on-demand ordering and operation standards.
Q. How are regular checks handled?
Checks cover equipment condition, the dispensing area, consumables, and ingredient usage flow to keep operation stable.
Shots & drinks
Q. Can I combine functional shots?
The web experience allows up to three shots. Selecting the same shot more than once increases its ingredient amounts. Check the blend and total intake, and ask a qualified professional about suitability for your health.
Q. What are the five shots?
Booster, Vitamin, Relax, Diet and Amino are the five functional shots, each with a different ingredient blend. Check the shot cards for key ingredients.
Q. Are there bottled products for use at home?
We do not currently sell a separate bottled product for home use. VRINK focuses on dispensers and functional shots at installed locations.
Q. Why might the flavor feel familiar?
VRINK pairs approachable flavors with your choice of functional shots, strength for a personalized drink experience.
Q. I see something that looks like a foreign particle in my drink. What is it?
Fruit fiber from juice-based concentrates may be visible in your drink. This explanation alone cannot identify a particle. Please send the location, preparation time and a photo through Issue report so our team can investigate.
Q. How are shots and flavors selected?
We recommend combinations of Booster, Vitamin, Relax, Diet, and Amino shots with flavors based on the purpose of the space and user preference.
Q. Where can I check nutrition information?
The homepage shot cards show key ingredients per 1ml shot. For the nutrition of your complete drink, including flavors and shots, check product labels and consultation materials.
Consumption
Q. Can someone with diabetes drink VRINK?
Ingredients vary with your selected flavor and shots. Diet Shot contains 1g of carbohydrate per 1ml shot. Check the nutrition of the complete drink and your diet, and ask your clinician whether it is suitable for you.
Q. Could I exceed a daily intake guideline?
Daily totals depend on the type and number of shots and other food and drinks. Homepage shot amounts are per 1ml shot; Booster Shot contains 11mg caffeine. Check product labels and your total daily intake.
Q. Is it suitable for pregnant people or children?
We do not recommend a particular shot for all pregnant people or children. Check the ingredients, including caffeine, and consult your clinician before consumption.
Q. Can people with medical conditions drink VRINK?
Ingredients to check depend on the condition and medications. Review product labels and consult your clinician or pharmacist about suitability.
Hygiene
Q. How is hygiene managed?
VRINK provides guidance for filter care, semi-automatic cleaning and regular checks, tailored to the operating environment.
Q. Can it operate reliably in high-traffic spaces?
We plan ingredient supply, check cycles, and user guidance according to expected usage and operating hours.
Events
Q. Can VRINK be used for short-term events?
Yes. Pop-ups, conferences, and promotions can be discussed under event-specific conditions.
Q. Can the setup match event traffic flow?
We review visitor flow, waiting time, power, and water conditions to suggest the right layout and operation plan.
Inquiry
Talk to us about the right setup for your space.
Share your installation environment, expected users, and operating purpose. The VRINK team will review and respond.Share setup details and source
Space type, expected users, timeline, and how you found VRINK are enough to start.